Virtual assistance · Process improvement

Clarity in Motion.

Hands-on virtual assistance for the busywork eating your week — inbox, admin, client coordination — backed by Lean Six Sigma-informed process improvement when you're ready to build something bigger.

30 minutes, no pressure — leave with at least one fix you can use right away.

The Rivano method

  • 1
    Map the riverSee where work pools, stalls, and leaks.
  • 2
    Clear the channelRemove bottlenecks, document the path.
  • 3
    Let it flowSystems and support that keep it moving.
How it works

Every engagement follows the river.

Whether you need a one-time audit or a long-term operations partner, the path is the same: understand the flow, remove what blocks it, and keep it moving.

Stage 1 · Map

Process audit

We walk through how work actually happens — not how the org chart says it does. You get a visual map of your workflows and a clear list of what's costing you time and money.

Stage 2 · Streamline

Systems & SOPs

Bottlenecks get removed, repeat tasks get automated or documented, and your tools finally talk to each other. Everything is written down so it works without you.

Stage 3 · Flow

Ongoing support

Hands-on virtual assistance and continuous improvement keep the current strong — inboxes managed, projects tracked, processes refined as you grow.

Virtual Assistance

Flexible support, priced to match the work.

Book VA hours at the level that fits what you need — from everyday admin to specialized project support. No package, no minimum commitment.

$45 / hour

Everyday Admin Support

Reliable, general VA help for the day-to-day — a great fit for small businesses and solopreneurs getting organized.

  • Inbox & calendar management
  • Data entry & CRM upkeep
  • Scheduling & travel coordination
  • Document & template creation
Book everyday support
$60+ / hour

Specialized Support

Focused expertise for a specific slice of the business — beyond general admin.

  • Marketing strategy support
  • Bookkeeping
  • Sales support
Book specialized support

Booked in 10-hour blocks · hours valid for 90 days · detailed time log included.

Larger engagements

Need more than hourly support?

For bigger projects — a full process audit, a systems rebuild, or an ongoing retainer — Rivano also offers custom packages. Pricing depends on scope, available on request.

  • The SpringOne-time process audit & 90-day roadmap.
  • The Current6–8 week systems & workflow rebuild.
  • The ConfluenceMonthly retainer — ongoing operations partner.

Get a custom quote

Priti Nagar, founder of Rivano Advisory
Lean Six Sigma Green Belt
About Rivano

Hi, I'm Priti Nagar — and I've spent a decade fixing the things that slow businesses down.

Rivano comes from the river — because a healthy business should feel the same way: steady, unforced, always moving. Most small businesses don't have a work problem; they have a flow problem. Tasks pool in inboxes, decisions stall waiting on one person, and the same fixes get made twice.

I built my career inside one of Canada's largest enterprise organizations, leading operations teams, redesigning workflows, building reporting systems, and championing process transformation. From launching a Quoting Desk that improved order efficiency by 50%, to driving SLA improvements from two weeks down to 48 hours — I know what it takes to make operations actually work.

Rivano Advisory blends hands-on virtual assistance with Lean Six Sigma-informed process consulting, so you don't just get help doing the work — you get a better way for the work to happen.

Lean Six Sigma Green Belt 10+ Years Ops Leadership APM Project Fundamentals

Get started

Book a discovery call

A free 30-minute conversation about where your business flows — and where it doesn't. No prep needed, no obligation.

  • 1
    Tell me what's stuck.
    The tasks that eat your week, the tools that don't cooperate.
  • 2
    Get an honest read.
    I'll tell you which package fits — or if you don't need one yet.
  • 3
    Leave with a quick win.
    Every call ends with at least one improvement you can make today.

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